You get an invoice or an auto-renewal notice for Geek Squad services you didn’t request.When the original account holder reports the fraud, you’ll be out the full amount plus whatever you sent to the scammer. In many cases, this scam can evolve into a “refund scam.” This occurs when fraudsters use stolen accounts or credit cards to send you extra money and ask you to “refund” the difference. The message usually includes a phone number to call in case the charge is a “mistake.” Once you get on the phone, they’ll ask for your credit card or other banking information in order to “refund you.” But in reality, they’ll use that information to steal from you or commit financial fraud. In this scam, fraudsters send emails or text messages that claim you’ve been signed up for the Geek Squad’s subscription service and will be billed hundreds or thousands of dollars if you don’t cancel. While you’re likely to come across Geek Squad scams in your inbox, there are other ways that these sneaky scammers target their victims. The 7 Latest Geek Squad Scams (and How To Identify Them) Try Aura’s identity theft protection free for 14 days to secure your identity. ✅ Take action: If you’ve been the victim of a Geek Squad scam, your bank account, email, and identity could be at risk. Scammers create convincing emails that look like they come from the Geek Squad - and then try to get you to click on links, send money, or call them. The majority of Geek Squad scams start with phishing emails. Even worse, more than 60% of tech support scam victims are over the age of 60, meaning elderly family members could be particularly at risk. Someone who has enlisted the help of the Geek Squad, or bought something from Best Buy, is more likely to fall for a fake Geek Squad scam. Once you’re “hooked,” they’ll continue to scam you for more money - either by emptying your accounts, finding sensitive information on your device, or demanding more payment for their services.Depending on the type of scam, they may even get you to download malware or applications that will give them remote access to your device. ![]() Once they make contact, they’ll claim your device has been compromised, that you owe money for a subscription, or that you need to “confirm” your identity by providing sensitive information - such as credit card numbers, your Social Security number (SSN), etc.Scammers reach out via emails, text messages, phone calls, or on fake websites, pretending to be from the Best Buy Geek Squad.But in reality, these scammers are trying to steal your personal information, get you to pay for fraudulent services, or gain remote access to your devices. Geek Squad scams are a type of imposter scam in which criminals pose as Best Buy’s tech support team and offer “help” with devices, accounts, or applications. What Is a Geek Squad Scam? How Does It Work?
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